Flooded Home? Here’s What to Do | SERVPRO of Rochester

11/27/2023 (Permalink)

Need help after a flood? SERVPRO of Rochester is here for you when disaster strikes.

The Rochester area is surrounded by water due to the different rivers that run through town and the lakes that are right on the outskirts of the community. While we love the easy access to the water, this close proximity raises the risk of experiencing flooding conditions from time to time. 

When the rain falls heavy and fast, it can raise water levels and cause that runoff to make its way down the streets and into our basements. If that happens, standing water can cause serious damage in a short amount of time. 

Responding quickly to a flood can help you stay in control and reduce your risk of extensive or irreversible damage. 

Responding First 

Floods can be large or small, but it is always overwhelming to have water in your home where it shouldn’t be. If you come home to a flooded basement or you are watching helplessly as rainwater is pouring into your home, try to stay calm and avoid walking through the water or touching it. 

Floodwater can be toxic, because it can pick up chemicals, storm debris or even dangerous substances like sewage as it flows from outside your home onto your floor. The rush of water can also cause electrical malfunctions, which can charge the water and make it dangerous or deadly to touch. 

Observe the situation from higher, drier ground, and then call us right away. Our team will ask many questions to help us better understand the situation, and we will ask you to take as many photos as possible to not only help us with your restoration plan but also to help make your insurance claim process smoother. 

What Happens When We Show Up

Our first priority will be to remove the standing water from your home. The longer it sits, the worse the damage can become and the higher the chance that mold will start to form. We will bring in our industry-leading drying equipment and extract all the water, including the hidden moisture behind your walls. 

Once your space is dry, we will get started on your repairs. Oftentimes, flood situations end in warped floors, soggy drywall or ruined carpets, so we will tend to these areas quickly to get your home returned back to its pre-flood condition. 

If this isn’t the first time your home has flooded, we can suggest changes to your property to help reduce the risk of this happening again. The installation of a sump pump can be a great solution as can grading your property to slope down and away from your house. 

Our team is here to help take care of you when floods strike. Call us day or night for immediate assistance. 

Floods can cause serious damage to your property. Call SERVPRO of Rochester for a faster recovery.