I Had Fire and Smoke Damage to my Rochester residence....Now What?

7/15/2020 (Permalink)

Customers have shared with SERVPRO of Rochester their feelings after sustained soot, smoke and fire damage. The words they describe are a feeling of an out of body experience, the disbelief that this happened to their home, anger and feelings of now what. 

SERVPRO of Rochester has been fortunate to help many customers mitigate their smoke and or fire damage. 

So what are you supposed to do if you find yourself in this position?

SERVPRO of Rochester recommends the following:

• Contact your insurance agent. 
• Call SERVPRO of Rochester 507-286-9170
  • We have the knowledge and expertise 
  • We have the necessary equipment
• Don't throw anything away.
  • We inventory everything for you and send it to your insurance company.

When you experience a damage like this, you need to know that the process can be lengthy. However, we believe that doing a thorough job is better than simply rushing through things.