I am proud to say that SERVPRO of Rochester takes great care and time on each job. We try to understand the history on what happened to cause the damage, find the cause of loss, find the areas of affected materials, communicate with the customer and then make a plan on how to proceed.
On this particular job, it was determined that only part of the tile in this bathroom was affected. Once determined the exact tiles that were affected and that weren't, our technicians marked off the area. This photo was during the tile removal. After tile removal more material readings were taken and documented. Then commercial fans were placed.